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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sterling

Sterling

October 12, 2024

1  out of  5
rating by Sterling
"Updated: Can you provide proof that I asked to game the system? I never had coverage gap and was accused of insurance fraud. I emailed Jules the proof of coverage. If you confused me for someone else, then I expect you to be honest and apologize, not to keep making false accusations. Unethical. Jules accused me of insurance fraud and ignored my email reply."
We responded:
"Hi Sterling, Thanks for your review and lack of recommendation. It warms my heart that Jules refused to game the system and provided you with an accurate quote by removing the discounts you either didn’t want or didn’t qualify for. Applying for insurance with inaccurate and fraudulent information is dishonest, unethical and not how we do business. Take some time and read our other reviews and you will hear a recurring theme of an agency that goes above and beyond to help our customers promptly by providing honest and accurate information and advice. - Mark"
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Shaun

October 12, 2024

1  out of  5
rating by Shaun
"Once you get them, your online quote doubles. Emailing one of the representatives isn't fun either"
We responded:
"Hi Shaun, we don’t have an on-line quote in our system under your first name. But since your review was posted within one minute of Sterling’s and his quote was done on-line, I’ll just say that yes, your online quote will go up when discounts are quoted accurately. Thanks again for the opportunity to reinforce that you can count on us to be honest and accurate. Mark"
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Alex Thompson

October 9, 2024

5  out of  5
rating by Alex Thompson
"Sarah made the experience of combining auto insurance after my marriage very easy! She did a great job of explaining the coverage options as well as savings opportunities. She was easy to reach and responded very quickly to all of our questions."
We responded:
"Hi Alex, Sarah is great, right? Thanks for sharing your feedback about your experience, it's greatly appreciated. We appreciate your business and are here to help anytime you need us, so don't hesitate to reach out. - Mark"
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Brenda D

October 4, 2024

5  out of  5
rating by Brenda D
"I've had State Farm insurance since I was 15 under my parents policy. I'm now in my senior years. There's something to be said for having an agency to be your advocate with an insurer. The Creevey agency has provided that preferred service for me. Recently, I bought a new vehicle. I came home from dealership, called Marks office and spoke with Sarah. I was off the phone in less than five minutes with my new coverage. Quick and painless, great customer service."
We responded:
" Hi Brenda, Thank you for the 5-star review and recommendation. We are glad you are a part of our State Farm family and look forward to helping you with all your insurance needs for years to come. Don't hesitate to call anytime we can help!- Mark "
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Salli Schenk

September 26, 2024

5  out of  5
rating by Salli Schenk
"Shout out to Jules in the office for being patience and supportive with my many questions and needs. Thank you!!"
We responded:
"Hi Salli, thanks for taking the time to share your positive feedback about Jules. And thank you for being a part of our State Farm family. I appreciate the trust you have put in State Farm and my agency over the years. - Mark"
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Steve Cegla

September 18, 2024

5  out of  5
rating by Steve Cegla
"I worked with Jules Will to change my coverage from another company to State Farm. Jules was very prompt in every response and clearly answered every aspect of the change. I highly recommend working with her. A+"
We responded:
"Hi Steve, Welcome to our State Farm family, and thanks for sharing your 5 Star review and recommendation! Jules is a valuable part of our team and I'm glad she was able to help you with your new policies. Anytime you have any questions or concerns please reach out, we are ready and able to help! - Mark"
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alex stan

September 13, 2024

5  out of  5
rating by alex stan
"This team is absolutely incredible to work with. We had to coordinate switching Insurance over from another state and they made it seamless and all happened less than 24 hours. Sarah is very knowledgeable kind and extremely professional. Great rates also."
We responded:
"Hi Alex, that is great to hear! Thanks for taking the time to share your experience with Sarah and my agency, it's greatly appreciated. We are here to help anytime you need us so don't hesitate to reach out. And welcome to Oregon. - Mark"
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Juliana Garn

August 6, 2024

5  out of  5
rating by Juliana Garn
"Lovely staff- the dogs are the best part!!"
We responded:
"Hi Juliana, thanks for the 5 Star review! When the dogs heard you had left a review they insisted that I tell you they would like you to stop in for a visit anytime you are in the neighborhood! You can also follow them on Instagram @myagentmark. - Mark"
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Nate Douthit

August 5, 2024

5  out of  5
rating by Nate Douthit
"Always a pleasure dealing with this office"
We responded:
"Hi Nate, and it's always a pleasure dealing with you and your family! Thanks for taking the time to share your experience. I'm glad you are a part of our State Farm family.- Mark"
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Brad Vincent

July 25, 2024

5  out of  5
rating by Brad Vincent
"This is a strong recommendation for Mark Creevey, and his entire team at State Farm Insurance in Tigard, OR. They do a truly outstanding job of providing excellent customer service! Whenever a question or concern has arisen they have always been available to patiently answer any questions I had. And whenever a claim was filed they stayed involved to make sure that things were handled as quickly and efficiently as possible. If you are looking for a great insurance agent I HIGHLY RECOMMEND Mark Creevey and his team at State Farm in Tigard, OR!"
We responded:
"Hi Brad, Thank you so much for taking the time to share your positive experience with my team and me. It’s great to hear that we have been able to provide you with the high level of customer service you deserve. We pride ourselves on being readily available to address any questions or concerns that our valued customers, like yourself, may have. It's our goal to ensure that you feel supported and informed throughout your insurance journey. Your high recommendation means the world to us. We strive to be a reliable insurance agency, and I am grateful for your trust and confidence in my team and me. If there is anything else we can assist you with, please do not hesitate to reach out.- Mark "
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Juan Carlos Oliva

June 25, 2024

5  out of  5
rating by Juan Carlos Oliva
"I got both renter’s and car insurance from this office. They were able to support me and get same day coverage with a short phone call each time. Jules did a great job explaining the different types of coverage and was very patient with my questions. I would highly recommend."
We responded:
"Hi Juan, thank you for the 5 Star review and recommendation, it's greatly appreciated! I’m glad Jules was able to answer all your questions and get your auto and renters policies set up for you, she’s great and a valuable part of the team. Remember anytime you have a question or need help we are here to help, just call, text, email, or stop by our Tigard office. Thanks again! -Mark"
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Richard Benjamin

May 1, 2024

5  out of  5
rating by Richard Benjamin
"Mark’s team is the best! Always quick with expert advice and service whenever we need them, and are great at checking in occasionally to make sure we still have the right sized coverage at the best possible rate."
We responded:
"Hi Richard, thank you for the 5 Star review and recommendation! My team and I are here anytime you need us to help with all things insurance, so please reach out anytime we can help. And thanks for being a part of our State Farm family all these years.- Mark "
Profile photo of K Blow

K Blow

April 30, 2024

5  out of  5
rating by K Blow
"Been a client for many years, home & auto. Mark & staff are top notch, always quick to respond to any questions & inquiries. They contacted me recently to review my coverage - after review, my insurance went down! Nothing ever gets cheaper, I was surprised & obviously very happy! Check them out, my experience has been very good!!"
We responded:
"Hi K, it's great to hear your positive feedback about your experience with my agency, thank you! We will always do our best for you when you need us so feel free to reach out anytime. Thanks again. -Mark"
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Abel Jones

April 24, 2024

5  out of  5
rating by Abel Jones
"I had a friend referred me to Mark’s State Farm office when he saw how much I was paying in car insurance. My friend told me about his experience with Mark and his office and told me how much he was saving. So I called them up and got such a good quote and had such a good experience on the phone that I decided to go for it! Highly recommend switching if you’re considering, amazing customer service end experience!"
We responded:
"Hi Abel, thanks for the 5 Star review and recommendation. I'm delighted to hear that our customer service met your expectations, that's always what we aim for. Anytime you need assistance with your auto insurance, or anything else insurance, feel free to call, text, or stop by our Tigard office. Welcome to our State Farm family! - Mark"
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J Hughes

April 18, 2024

5  out of  5
rating by J Hughes
"Mark has handled my auto and home insurance for over 20 years. Multiple properties and multiple cars, got us through 4 teenage drivers and much more! He and his team are the best!.....!!"
We responded:
"Hi J, Thank you so much for your kind words and your loyalty over the years. It has been a pleasure serving you and your family with your auto and home insurance needs. We strive to provide the best service possible, and it means a lot to us that you consider us the best. If there's anything else we can assist you with, please don't hesitate to reach out.- Mark"
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John Williamson

April 16, 2024

5  out of  5
rating by John Williamson
"I've been with the Mark Creevey State Farm Insurance team for several years now, initially making the switch because they presented the best price for the multiple insurance policies I needed. However, what has truly set them apart since then is their exceptional customer service. Every time I've reached out to their office, I've been greeted by someone who's not only smart but also genuinely respects my time. They've consistently been able to solve my problems and answer my questions with a thoroughness that's rare to find these days. The level of service has been so high that I've never felt the need to consider switching to another provider. They've even gone above and beyond by offering discounts without me having to ask for them. In a world where customer service can often be a hit or miss, the Mark Creevey State Farm team has been a consistent hit. Their commitment to not just meeting but exceeding expectations is why I see no reason to go anywhere else for my insurance needs."
We responded:
"Hi John, that is a very kind review, thank you! It has been a pleasure having you as a part of our State Farm family all these years. We will continue to do our very best for you when you need us. Thanks again.-Mark"
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Kimberly Rodda

April 11, 2024

5  out of  5
rating by Kimberly Rodda
"Great office to work with. Always gets back to you quickly! Have not changed insurance offices in over a decade! Very happy!"
We responded:
"Hi Kimberly, Thank you for your review and recommendation! We are glad you are a part of our State Farm family and look forward to helping you with all things insurance for years to come.- Mark "
Profile photo of Ravi Nagaraj (aNuvidyutshilpi)

Ravi Nagaraj (aNuvidyutshilpi)

April 10, 2024

4  out of  5
rating by Ravi Nagaraj (aNuvidyutshilpi)
"Sarah Kimsay-Sauro took care of us through the years, giving us proactive support as we needed it"
We responded:
"Hi Ravi- Thank you for sharing your feedback about Sarah. She is an invaluable part of my team and it's great to hear she's done a good job for you over the years. My whole team and I are here to help anytime you need us.- Mark"
Profile photo of Sam Lovett-Perkins

Sam Lovett-Perkins

April 9, 2024

5  out of  5
rating by Sam Lovett-Perkins
"Got my auto policy from Ben today and it was an amazing experience. He was very helpful in adjusting my rates to maximize coverage, and overall easy going. I highly recommend."
We responded:
"Hi Sam, Thanks for the 5 Star review and recommendation! We appreciate your recommendation and are here to assist you with any future insurance needs. Welcome to our State Farm family!- Mark"
Profile photo of Lori Wiechec

Lori Wiechec

April 8, 2024

5  out of  5
rating by Lori Wiechec
"Ben was super helpful and friendly, he gave me great advice and a great price on my new auto insurance policy."
We responded:
"Thank you so much for taking the time to share your feedback with us. We greatly appreciate it! We're thrilled to hear that Ben was able to assist you in getting a new auto insurance policy. He is an invaluable member of our team, and we're glad to have him. As your trusted insurance provider, we want you to know that we're here for you whenever you need us. Whether you prefer to call, text, email, or visit our Tigard office, we're ready to assist you with all things insurance. Your satisfaction and peace of mind are our top priorities.- Mark"
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Candace McLean

April 1, 2024

5  out of  5
rating by Candace McLean
"Ben made the home owner policy process quick, easy, and painless!"
We responded:
"Hi Candace, quick, easy, and painless sounds like a win! Thanks for taking the time to share your feedback and don't hesitate to call, text, email, or stop by our Tigard office anytime you need us.- Mark"
Profile photo of Aisha Kaur

Aisha Kaur

March 22, 2024

5  out of  5
rating by Aisha Kaur
"Ben i talk to them he really nicely explained everything I am so happy with them"
We responded:
"Hi Aisha, Thank you so much for the 5-star review! It’s wonderful to hear that Ben was able to assist you with your insurance needs. Remember, we’re here to help with all things insurance whenever you need us. So don’t hesitate to call, email, or stop by our Tigard office!- Mark "
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Robert Neville

March 9, 2024

5  out of  5
rating by Robert Neville
"Excellent service from Mark Creevey Insurance and his fantastic staff. Friendly, prompt and always helpful. Highly recommended!"
We responded:
"Hi Robert, thank you for the kind words and recommendation! It's very satisfying to hear such great feedback. We are ready and happy to help anytime you need us.- Mark"
Profile photo of Tuan Q. Luu - MDG

Tuan Q. Luu - MDG

March 4, 2024

5  out of  5
rating by Tuan Q. Luu - MDG
"Mark Creevey agency is great to work with. We mostly work with Sarah Kimsy-Sauro and she is amazing. Some of the fastest responses on insurance coverage questions in our industry."
We responded:
"Hi Tuan, thank you for taking the time to share your review and recommendation, it's greatly appreciated. Sarah is an important part of the team. You can count on all of us to do our very best for you whenever you need us! - Mark"
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Birgit Hoffschulz

February 27, 2024

5  out of  5
rating by Birgit Hoffschulz
"We've been clients of Mark Creevey for over two decades. The communication has always been outstanding, with swift and straightforward responses to our inquiries. The office staff consistently exhibits kindness and empathy, both in straightforward and challenging situations."
We responded:
"Hi Birgit, Thank you taking the time and effort to leave such a wonderful review. And thank you for being a part of our State Farm family all these years. It has been a pleasure to serve your insurance needs. - Mark"